On VMware vSphere client, while you are connected to virtual machines with Windows 2008 R2 or Windows 7 operating system using console connection, guest operating system can freeze or stall for a long period of time so that it doesn’t respond any of your actions. Actually operating system is still working but you can not see or interact with the guest operating system because of the SVGA drivers that is installed by the VMware Tools.
In order to avoid having the guest operating system freeze or stall while working on console of vSphere client software, you need to;
- uninstall VMware tools, if you have already installed,
- choose custom installation, as seen on the screenshot below,
- deselect SVGA drivers from VMware Device Drivers as below,
- then click install to install VMware Tools without SVGA drivers.
Although it is said that the problem is fixed with the vSphere 4 Update 1, i had the same problem with the newer version which is vSphere 4.1.